Shipping Policy

1. Shipping Destinations

We currently ship to addresses within India / specify countries. (If you ship internationally, list supported countries.)

2. Shipping Methods & Carriers

We use trusted courier partners such as [Courier names, e.g. India Post, Blue Dart, Delhivery, etc.].
Delivery options: Standard, Express (if applicable).

3. Processing Time

Orders are processed within [X business days, e.g. 2–3 days] after payment confirmation (excluding weekends and holidays).

4. Delivery Time Estimates

  • Standard: [e.g. 5–7 business days]

  • Express / Priority: [e.g. 2–4 business days]
    Delivery times are approximate and may vary depending on the destination, courier performance, customs (for international), or unforeseen delays.

5. Shipping Charges

Shipping fees depend on destination, weight, and shipping speed. These charges are displayed at checkout.
Free shipping thresholds (if any): e.g. “Free shipping on orders over ₹X”.

6. Order Tracking

After dispatch, we will send you a tracking number and link (if available). Use that to track your parcel.

7. Lost, Damaged or Delayed Shipments

  • If the package is lost or significantly delayed, contact us with order and tracking details.

  • For damaged items during shipping, report within [X days] of receipt with photos.

  • We will coordinate with courier and, if necessary, arrange for replacement or refund, subject to investigation and evidence.

8. Customs, Duties & Taxes (for international shipping)

For international orders, customers may be responsible for import duties, taxes, and customs clearance. We are not responsible for delays or charges levied by customs authorities.